Privacy Policy

MP Electric NYC ("MP Electric NYC," "we," "us," or "our") operates the website at mp-electricnyc.com. This Privacy Policy explains what information we collect when you use our site or request our services, how we use it, and the choices you have. By using our website or contacting us, you agree to the practices described here.

Information you provide. When you request a quote, book an appointment, contact us, pay online, or leave a review, we may collect your name, email address, phone number, service address, and details about your electrical project or request.

Payment information. Online card payments are processed securely by Stripe. We do not collect or store your full card number — Stripe handles your card details directly under PCI-DSS security standards. We may receive limited confirmation details such as the amount paid and the last four digits of your card.

Information collected automatically. Like most websites, we automatically collect basic technical and usage data — such as your browser type, device, pages visited, and general location — through cookies and similar technologies to operate and improve the site.

We use the information we collect to:

• respond to your quote, booking, or contact requests;
• schedule, perform, and follow up on electrical services;
• process payments and send receipts;
• communicate with you about your project or account;
• operate, secure, and improve our website; and
• comply with our legal, tax, and accounting obligations.

We do not sell your personal information. We share it only as needed to run our business, including with:

• Service providers who help us operate — for example, Stripe (payment processing), our appointment-scheduling/calendar provider, and website and analytics providers;
• Legal and safety purposes — when required by law, or to protect the rights, property, or safety of our customers, our business, or others.

We use cookies and similar technologies to keep the site working properly and, where enabled, to understand how visitors use it. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.

We keep your information for as long as needed to provide our services, maintain business and tax records, resolve disputes, and meet our legal obligations. When it is no longer needed, we take reasonable steps to delete or de-identify it.

You may request access to, correction of, or deletion of the personal information we hold about you, and you may opt out of non-essential communications at any time by contacting us using the details below. Depending on where you live, you may have additional rights under applicable privacy laws, and we will honor those rights as required.

We use reasonable administrative and technical safeguards to protect your information, and all online payments are encrypted and handled by Stripe. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will remove it.

Our site may link to third-party websites or services (such as Stripe checkout or our booking calendar). We are not responsible for the privacy practices of those third parties, and we encourage you to review their policies.

We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date above. Your continued use of the site after changes take effect means you accept the updated policy.

Questions about this policy or your information? Contact MP Electric NYC:

• 657 Hinsdale Street, Brooklyn, NY
• Phone: (877) 976-7353
• Email: mp@mpelectricalservices.com